| College of Service Operations | ||
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| College of Supply Chain Management | ||
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| College of Product Innovation and Technology Management | ||
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| LATEST NEWS | ||
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July 12-13 2007 - London Business School, London, England Conference Registration Form (Word file) Final Conference Program (Word file) The POMS College of Service Operations will be holding its third annual conference on July 12 & 13 at London Business School. The theme is "New challenges for Service Operations." Interest in applying principles of operations management to services has grown dramatically over the last few years. The increasing relevance of service operations management stems from several factors including the importance of service offerings in traditionally manufacturing-centric firms, globalization of services, and the growth of experiential services. Furthermore, techniques for studying service firms have emerged, such as Service Science, Management and Engineering (SSME), and revenue and yield management. Never have there been so many opportunities for the Operations Management community to contribute to research is service management! The conference will supplement academic presentations with opportunities to learn from leading service practitioners. Submissions are invited on a broad range of themes including:
The submissions should be based on a rigorous research methodology but could use a variety of research approaches (e.g. theoretical, analytical, case study-based, behavioural; survey-based; archival; etc.). Best Paper Award
Submission of Abstracts
If you need a hard copy of the acceptance letter for visa purposes, please contact Ursula Penney (upenney@london.edu). For additional information, please contact the conference chair, Chris Voss (cvoss@london.edu). Abstract Submission Deadline: May 15, 2007 Submission of Full Length Papers
Full Paper Submission Deadline: June 15, 2007 Conference Location and Accommodation
International Conference Committee
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| Organization | ||
| All members of POMS will be eligible to join the College of Service Operations. Annual dues of $20 will be collected along with the annual dues of POMS. | ||
| The board members of college will be elected from among the membership of the CSO. The board members will include President, Past President, President-Elect, Secretary/Treasurer, two Vice-President for Meetings, two Vice-Presidents for Internet Activities, and two Board Members at large. The President of the College will represent the college on the board of POMS. | ||
| Other Activities | ||
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The college will promote and guest edit special issues of
Production and Operations Management on an annual basis.
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The college will organize an annual conference focusing on the current topics of interest to members. To avoid conflict with the POMS annual conferences, the CSO conferences will be scheduled during the winter months. The college will make every effort to enlist corporate sponsors to ensure that the conferences break even financially. The college's first annual conference took place in 2004. The conference schedule and talk abstracts are available here. |
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| The CSO will maintain a web page on the POMS website. This page will eventually include several features and functionalities such as: | ||
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| Board Members of the College of Service Operations | ||
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